35455 Center Ridge Road
North Ridgeville, OH 44039
DRIVE-THRU AND CARRYOUT ORDERS DAILY FROM
*Sorry with everyone's safety in mind, no pedestrians or bicycles can be served in the drive-thru lane.
We apologize for any disappointment any of our temporary policies may cause, but as the old saying goes, an ounce of prevention is worth a pound of cure.
For the time being, our front windows will remain closed, and we are going to be operating as a drive-thru only, with a limited menu available for our new pre-ordered, curbside carry-out option. To skip straight to our online store, click here
We have been getting questions about if we’re going to open our front windows this season, and we’ve given this all great consideration, but I'm afraid we're not going to open the front at this time.
These are my concerns:
People are naturally closer at the front windows, than they are at the drive-through, and we're trying to keep a safe distance between our team and our guests. Also, we have limited space in front, and enforcing proper social distancing between guests is difficult.
At the windows, guests will be naturally be touching the counters and children will have their hands on or inside the windows, all areas that we cannot keep up with proper sanitization procedures during a busy shift. Same with picnic tables, bathroom and garbage cans which guests should expect to be able to use if we opened the front windows, but could all be sources of contamination.
We also have a very small space inside, so we need to be able to try to social distance with each other, in-house as well, which is further complicated by the need for more staff if we open the front windows for service.
Because we have a smaller team this year and because we are in such a tight space, we need to keep all of our team healthy because if one is diagnosed with COVID-19, we will have to close our shop entirely while all of our trained team members are quarantined.
Finally, parking is bad enough in a good year, but because so many people are concerned with standing or being in public places, the line for the drive-through will remain busy, and that will complicate parking lot situation even more.
Would we like to open the front of the shop? Yes! Would it be more profitable for us? Absolutely. But am I not willing to balance that against the health and well-being of our team, our guests, and our community to make a few more bucks this summer. We are all impatient to come back like always, but COVID-19 is more patient, so until we're confident that the threat has passed, we’re choosing a path of safe over sorry.
Our busiest hours are between 7 and 10 p.m., so to avoid lines you may want to consider a visit earlier during the day, or order a couple of pints or flurries for quick pick up in our online store. :)
Thanks for your business and we'll try to make it worth your wait,
If you have any questions or concerns, please drop me a line at Dairygrove@me.com.